● Provide Scrum Teams with resources, information, communication, and practical advice to enable the teams to regularly deliver working software. ● Facilitate: Daily Stand-Up, Release and Sprint Planning sessions, Sprint Review (Demo) and Sprint Retrospective - ensure all participants understand the event's purpose and keep to the time-box. ● Track and communicate team velocity and sprint/release progress through KPI Metrics. ● Foster and encourage conversations and collaboration - both inside and outside of the team - allowing them to self-organize. ● Identify and remove impediments and prevent distractions that interfere with the ability of the team to deliver the Sprint Goal.

Served Eastern Massachusetts and the state of Rhode Island. Multiple responsibilities including: ● Engaged clients to gather software requirements/business rules, and ensure alignment with development teams ● Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams ● Evaluated risks related to requirements implementation, testing processes, project communications, and training saving the company lots of money ● Identified and reconciled errors in client data to ensure accurate business requirements ● Drafted and maintained business requirements and aligned them with functional and technical requirements ● Facilitated monthly meetings with clients to document requirements and explore potential solutions ● Provided executives with analytics and decision-support tools used as the basis for reorg

Worked in multiple locations as Lead Trainmaster with multiple responsibilities including: • A union work force of 100+ employees • On time departure of UPS trains in/out of terminal • Monthly financial packets • Knowledge of the Norfolk Southern Operating Rules • Make decisions independently under pressure • Maintain a safe work environment