You can call me ‘Reese’ for short. I am a Hampton U Alumnus (2011 Onyx 8), work in the tech space, big on Warzone streaming, and enjoy having a good time. Let’s connect.
Work Experience
Scrum Master at IntelyCare
January 2022 — Present
·2 Years 11 Months
Remote
● Provide Scrum Teams with resources, information, communication, and practical advice to enable the teams to regularly deliver working software.
● Facilitate: Daily Stand-Up, Release and Sprint Planning sessions, Sprint Review (Demo) and Sprint Retrospective - ensure all participants understand the event's purpose and keep to the time-box.
● Track and communicate team velocity and sprint/release progress through KPI Metrics.
● Foster and encourage conversations and collaboration - both inside and outside of the team - allowing them to self-organize.
● Identify and remove impediments and prevent distractions that interfere with the ability of the team to deliver the Sprint Goal.
Senior Work Coordinator at National Grid
December 2016 — December 2021
·5 Years
Waltham, MA
Served Eastern Massachusetts and the state of Rhode Island. Multiple responsibilities including:
● Engaged clients to gather software requirements/business rules, and ensure alignment with development teams
● Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams
● Evaluated risks related to requirements implementation, testing processes, project communications, and training saving the company lots of money
● Identified and reconciled errors in client data to ensure accurate business requirements
● Drafted and maintained business requirements and aligned them with functional and technical requirements
● Facilitated monthly meetings with clients to document requirements and explore potential solutions
● Provided executives with analytics and decision-support tools used as the basis for reorg
Operations Supervisor (Trainmaster) at Norfolk Southern Corporation
June 2011 — December 2016
·5 Years 6 Months
King of Prussia, PA
Worked in multiple locations as Lead Trainmaster with multiple responsibilities including:
• A union work force of 100+ employees
• On time departure of UPS trains in/out of terminal
• Monthly financial packets
• Knowledge of the Norfolk Southern Operating Rules
• Make decisions independently under pressure
• Maintain a safe work environment